New bin service: Check where items belong
Our new waste and recycling service started on 1 June. If you're unsure where an item belongs, use our Waste and Recycling Lookup to quickly find the right bin and help avoid contamination.
Payment methods
If you are looking to make a payment for council tax, please see pay your council tax.
Pay online
The quickest and easiest way to pay is online using a debit or credit card. Online payments are available 24 hours a day, 7 days a week, allowing you to make payments securely at a time that suits you.
When making a payment online, please ensure you have your account, invoice, or reference number ready.
Bank transfer
You can make a payment directly from your bank account using the details below:
- sort code: 52-41-19
- account number: 43135897
- reference number: You must enter a valid reference number to ensure your payment is allocated correctly
Important information
You must enter a valid reference number when making your transfer. This helps us identify your payment and allocate it to the correct account or service. Payments made without a correct reference may take longer to process.
Please check all bank details carefully before confirming your payment.
Pay by cheque
Cheques should be made payable to East Cambridgeshire District Council.
To help us process your payment efficiently, please write the following information on the reverse of the cheque:
- your address details
- any reference numbers to allocate the payment correctly
Post to: East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambridgeshire, CB7 4EE
Please allow additional time for postal delivery and cheque clearance.
Automated telephone line
Our secure automated payment line is available 24 hours a day, 7 days a week.
Telephone: 0300 456 0692
To use this service, you will need:
- a valid debit or credit card
- your account, invoice, or reference number
Pay by telephone
If you would prefer to make a payment with assistance from a member of our team, you can contact our Customer Services Team during office hours.
Telephone: 01353 665555
A member of staff will guide you through the payment process and answer any questions you may have.
Please have your payment card and relevant account or reference details ready when you call.