Payments
We have been made aware of an issue with the postcode lookup in our payments system. Payments are working as normal, please enter your address manually whilst we wait for an update from our provider. Sorry for any inconvenience caused.
Once your application has progressed past the validation stage and the consultation period starts, the case officer will begin assessing your application.
The case officer will look to make a decision in the shortest time possible and in order to ensure that you receive your decision within an acceptable time-frame, a negotiation protocal has been created which sets out how and when an application will be negotiated on: